Introduction
The website ________________ is the official online store for the sale of products and services via the Internet (hereinafter referred to as “online store” or “website”) managed by the company with the name “___________________-” and the distinctive title “_____________-“, based in ______________, on ______________ street, no. _____ (VAT: ________________, Tax Office ____________), as legally represented, (hereinafter the “COMPANY”).
The aim of the COMPANY is to provide the best possible service to our customers. This specific electronic store (e-shop) enables both our customers and all internet users to be informed directly about the products offered by the COMPANY, as well as to make their purchases online.
The following terms and conditions will apply to the use of the online store which is hosted under the domain name _____________________.
The use of the COMPANY’s website by the user/customer presupposes his unreserved agreement with the following terms of use, which apply to all the content included on its website. Therefore, the user/customer must carefully read these terms before using the website’s services and if they do not agree, they must not use the services and its content.
The user/customer is requested to check the content of the terms of use for possible changes. The continued use of ___________________ even after any changes means the user/customer’s unreserved acceptance of these terms.
Modification of terms
The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, without prior notification to the user/customer who must be informed of possible changes at regular intervals.
Information & Products Provided
The COMPANY is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the COMPANY as well as the transactions provided through the online store. The COMPANY, in the context of good faith, is not responsible and is not bound by electronic data entries made due to error / misdirection according to common experience and is entitled to correct them whenever it becomes aware of their existence. The COMPANY is not responsible for the lack of the agreed properties and the quality of products of third parties sold through the online store.
Limitation of liability
The COMPANY, in the context of its online store transactions, is not responsible and has no obligation to compensate for any damage or loss resulting from the cancellation of orders, from the non-execution or delay of their execution, for any reason, including due to force majeure ( war, natural disaster, pandemic, etc.). It does not guarantee the availability of the products listed in the online store, but informs the interested user/customer, based on the data it has, of the availability or non-availability of the products, and undertakes, in the event of a change in these data, to promptly inform the users of the non-availability, and in doing this, it bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website “as is”. Under no circumstances is the COMPANY liable civilly or criminally for any damage (positive, specific or cumulative, which may result in a loss of profits, data, monetary satisfaction, etc. in an indicatively and not restrictively, disjunctively and/or cumulatively manner) that the user/customer of the online store or a third party may suffer from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any unauthorized interference by third parties on products and/or services and/or information available on it.
It is expressly stated that some of the products provided through the website are guaranteed by third parties, foreign to the COMPANY, who have guaranteed their quality, their legal and factual characteristics, and have granted the COMPANY the right to sell them, responsibly declaring that they have the required permission to do this. The COMPANY does not bear any responsibility for violations related to laws and European directives regarding the quality and characteristics of the products included on the website, preliminarily assuming that its partners – suppliers hold all the required licenses and the products have the required approvals.
Intellectual property rights
All the content of the online store, including distinctive titles, trademarks, images, graphics, photos, designs, texts, etc. are the property of the COMPANY or the intellectual property of third parties for which the COMPANY has obtained a license to use for its own exclusive needs and for the operation of the online store and are protected according to the relevant provisions of Greek law, European law and international conventions.
It is prohibited to copy, transfer or create derivative work based on this content or to mislead the public about the real provider and owner of the online store. Reproducing, republishing, uploading, announcing, disseminating, transmitting and any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other owner of copyrighted rights and properties. The names, images, logos, trademarks and distinctive features listed and describing the online store ________________ or the products or services of the COMPANY or third parties are the property of the COMPANY or third parties respectively, protected by the relevant trademark laws and copyright laws. Their use in the online store does not under any circumstances grant a license or right to use them by third parties.
The COMPANY, acting as a bona fide third party when supplying the products available through the website, considers that the creators of photographs, designs, shapes and symbols on the products it sells, as original works in accordance with the provision of 2§ 1 of the International Convention Bern – Paris, of article 2 § 1 of Law 2121/1993, as it applies today and of Directive 93/98 EC, have agreed to be automatically transferred (according to article 32 § 2 of Law 2121/93, as it applies today) to the COMPANY the property right and all their powers thereon in relation to each product they have created, and have accepted that the COMPANY will have the full use of these works without restriction, for the entire duration (Article 9 of the WIPO Treaty on Intellectual Property ratified by Greece with Law 3184/2003 – FEKA’ 228/26.09.2003, 12 of TRIPS Agreement on Intellectual Property Rights in the Trade Sector, ratified by Greece with Law 2290/1995 [Government Gazette A’ 28] as well as Article 6 of Directive 93/98.).
User responsibility
The user/customer agrees and shall use the services, information and data of the online store as stipulated by law and based on the rules of good faith and commercial ethics. They are obliged not to use the online store _________________ to: a) send, publish or transmit in other ways, any content that is illegal for any reason, that insults and damages the COMPANY or any third party, or violates the confidentiality or privacy of someones’s information b) sending, publishing or transmitting in other ways any content that offends users’ ethics, social values, minors, etc. c) send, publish or otherwise transmit any content for which users do not have a right to transmit according to the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of business relations or covered in confidentiality agreements), d) sending, publishing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind, e) sending, publishing or otherwise transmitting any material that contains viruses software or any other codes, files or programs designed to interrupt, damage, destroy or tamper with the operation of any computer software or hardware; f) intentional or unintentional violation of applicable legislation or regulations, g) harassment of third parties in any way, h) collection or storage of personal data about other users.
Limited license
_________________ subject to the terms and conditions set forth in these terms and all applicable laws and regulations, grants users/customers a non-exclusive, non-transferable, personal, limited right to access, use and display of this website and its contents. This license does not constitute a transfer of title to the website and its content.
Website links in __________________
The links included in the online store lead to pages of the store or in some cases lead the user/customer to leave it (online store) and to proceed to websites of third party providers, businesses, etc. These linked websites are not under the control of the COMPANY and the COMPANY bears no responsibility for the contents of any such website or any link contained in a linked website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the user/customer and the fact that they are included in the online store does not indicate that the COMPANY approves or accepts their content.
Protection of Personal Data
The COMPANY created this website with the sole purpose of serving its customers. The website ___________________ is simple and user-friendly and is designed to meet the specific needs of each user/customer. In order to achieve the best service for users/customers, it is important for the user/customer to understand that they must provide specific information regarding the processing of the order, which is kept by the COMPANY.
Please look for the relevant field on our site for information regarding the protection of your personal data.
Secure transactions
The COMPANY is committed to ensuring the security and integrity of the data it collects about the users of the website _________________. The COMPANY has adopted procedures that protect the personal data that users/customers submit to its website, or provide by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.
The connection of the user/client with _________________ is secure because it makes use of SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security check between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and their use is recommended to connect to the website _________________. In addition, part of the personal security is the password that the user gives when they become a member of _________________.
Tradable products
The products available for sale, their specifications, prices and available stock, are located at __________________ and are accessible to everyone. Users/customers can search for more information about each product by clicking on the product icon.
The COMPANY guarantees timely updates to customers regarding the availability or non availability of the products, but bears no responsibility for their availability.
The COMPANY makes every possible effort every day in order to provide all the required information for each product (technical specifications, prices, etc.).
The COMPANY guarantees that its products are new and unused unless expressly stated otherwise.
Product ordering and consumer protection
Orders through the online store __________________ constitute the conclusion of a sales contract by distance, which are governed by the legislative framework of Law 2251/1994 (as it applies today) and the amendments referred to PD 131/2003 (Government Gazette A’ 116/16.05.2003) as well as adjustments to the Greek legislation in accordance to Directive 2011/83/EU of the European Parliament and of the Council of October 25, 2011, regarding consumer rights, amendment of the Directive 93/13/EEC of the Council and the Directive 1999/44 / EC of the European Parliament and of the Council and the repeal of the Directive 85/577/EEC of the Council and the Directive 97/7/EC of the European Parliament and of the Council, which was published in the Official Journal of the European Union, number L 304 of 22.11.2011 as it entered into force from 13/06/2014.
The user has the right to proceed with a valid order through the online store, as long as he is legally competent in compliance with the provisions of the Greek Civil Code (as long as he has completed the eighteenth year of age and judicial assistance is not required to complete a sales contract). Orders can also be placed by legal representatives of legal entities. The COMPANY reserves the right to claim a refund from the supervisor or guardian of any orders placed by legally incompetent persons.
Product Orders – Payment Methods – Returns
For the ordering process, payment methods, and the ability to return the product, visit the corresponding links mentioned on the home page
Supplier Responsibility and Warranty. Seller’s Responsibility for Defects.
The producer of each product is liable for any damage done due to a defect in its product. Any agreement limiting or exempting the producer from his liability is void. Claims against the producer for damages are time-barred three years after the injured party was informed or should have been informed of the damage, the defect and the identity of the producer. Ten years after the release of the specific product, the rights of the injured party against the producer are depreciated. In case of doubt as to the identity of the producer of a product, the user can contact the COMPANY either by telephone ____________, or by e-mail at _______________
The COMPANY, within the framework of its commercial policy, wishes to provide high quality products that will be in line with the requirements of national and international legislation and will meet the specifications of quality and good operation. In the event that, due to the volume of transactions and the products available from __________________, a product made available by the COMPANY displays specifications incompatible with its property and its contracted properties, the COMPANY after informed by the user/customer will do everything possible to withdraw this product.
In order to better inform the user/customer regarding his rights, the COMPANY recommends visiting the website of the General Secretariat for Consumer Protection.
Force majeure
The COMPANY does not bear any responsibility if, for reasons of force majeure (e.g. bad weather conditions, strikes, pandemic, traffic restrictions, restrictions on the movement of funds, etc.) it is not possible to deliver the products within the predetermined time. The COMPANY bears no responsibility for the poor condition or destruction of the products, other than its own fault, and will do everything humanly possible to better serve its customers.
Other terms
The COMPANY is not responsible for the user’s connection to ________________, for the speed of the connection, for the fees of the internet connection providers, for the quality of the connection and other cases that concern external factors of the COMPANY and do not allow the user to access the website
The present terms of use include and constitute an integral part of them, the information given by the COMPANY at the bottom of the website ___________________ under the heading “Shipment of Products”, “Methods of Payment” “Returns”, the knowledge of which is assumed by the users with the use of the website.
Competent courts for adjudicating any dispute are the courts of Athens which judge according to Greek Law.
For any explanation of these terms of use, contact the COMPANY by phone _______________ or email ________________.
Please search the relevant field on our site to find out about the COMPANY’s return policy.
